Your Japan trip — walked by a local, before you go.
AI plans look perfect online. Then the lift's broken, the shop is closed, and the stairs were never mentioned. We personally verify important routes and locations beforehand — so your day actually works.
No obligation · Free email consultation
"Travel without the guesswork."
— Hisayo Nakagawa, FounderA family trip
changed everything.
Thirteen years in Japan's travel industry, and I thought I knew this country well.
Then I started traveling through busy stations, airports, and tourist areas with my own children — and realized how overwhelming Japan can feel for families and first-time visitors.
Elevators that were difficult to find. "Step-free" routes with unexpected stairs. Stations that looked simple online, but felt completely different with luggage, strollers, or tired children.
I began checking routes myself — walking stations, timing transfers, and learning the details guidebooks often miss.
Today, I use that experience to help travelers move through Japan with greater confidence, comfort, and peace of mind.
ALLY TRAVEL JAPAN exists for one reason: to check the details before you arrive — so you never have to guess.
Japan's Accessibility
Paradox
Japan is considered one of the world's most accessible countries — yet navigating it can still feel overwhelming for families, seniors, and travelers with mobility needs. Both are true.
of major stations have elevators
Yet finding them — through dense crowds, signage in Japanese, and labyrinthine corridors — remains a completely different challenge.
Source: MLIT, FY2021 (stations with 3,000+ daily users)
gap between "accessible" and accessible
Accessibility details can vary widely — and small obstacles often aren't visible online. A 5cm step, a narrow gate, a temporary construction barrier — all invisible until you arrive.
most visitors come just once
A trip to Japan is often a once-in-a-lifetime journey. There's rarely a second chance to experience Japan for the first time.
We check the details
before you arrive.
Key routes and essential access points are personally checked on foot — with photographs, route notes, and real-world observations that online maps often miss — personally checked.
- Elevator location from each platform
- Step height & slope gradients
- Surface condition (wet-weather)
- Realistic walking time to venue
- Door width (cm, actual)
- Interior turning radius
- Button accessibility height
- Peak hour wait time
- Full interior route mapping
- Accessible toilet locations
- Rest area positions
- Staff assistance availability
- Entrance step height
- Table & seating accessibility
- English menu observed
- Allergy information observed online/on-site
- Photo-documented route report
- Digital delivery via Notion
- Pre-departure Q&A sessions
Verification points may vary depending on the itinerary and individual traveler needs.
Choose
your journey.
No surprises. No guesswork. Just your journey, perfected.
Compare all plans.
≈ €980
≈ €1,530
≈ €2,610〜
* ALLY TRAVEL JAPAN provides travel consulting and accessibility research services. We do not sell or book transportation, accommodation, or any other travel products. Accommodation, transportation, and attraction costs are not included in these rates.
* Accessibility conditions may change due to weather, construction, congestion, or facility operations. All observations reflect conditions at the time of survey.
Additional options.
For destinations beyond Kanto & Yamanashi, request a custom quote.
Additional transportation costs for remote areas may apply. Tax included. USD/EUR for reference only.
Corporate enquiries.
Site surveys, route verification, and tailored consultation for groups.
Start with a
free conversation.
Tell us your travel plans, priorities, or concerns. We'll tell you honestly what's possible.
Begin the Conversation
Peace of mind starts
before the journey.
Tell us what kind of Japan experience you're hoping for, and what matters most to you. No obligation. No sales pressure.
Tell us
about your trip.
Whether you already have a plan in mind or are simply exploring possibilities, we'd be happy to hear from you. Fill out the form and we will get back to you personally once we have reviewed your enquiry.