Worried about getting around Japan?
Hi, I'm Hisayo. Before you arrive, I personally check your key routes on foot — including elevators, step-free paths, station exits, and real-world walking conditions — then send you a simple, photo-based plan so you can move through Japan with confidence.
Free · No pressure · Personal reply within a few days
Sound familiar?
Your AI plan was
out of date
You planned with AI, but the details were old. You arrived, and the shop was closed.
Old info — the shop was closed.
The package felt
generic
You followed a package tour, but it was the same route as everyone else — never the real, hidden Japan.
Generic — never the real Japan.
So much was
off-limits
With a stroller or wheelchair, place after place was impassable — and the trip stopped being fun.
So many places impassable.
Born and raised in Japan, with 13 years in travel — I'll solve exactly these, and bring you a Japan experience you'll remember for life.
So I walk it first.
Wondering how?I check the details
before you arrive.
Key routes and essential access points are personally checked on foot — with photographs, route notes, and real-world observations that online maps often miss — personally checked.
- Elevator location from each platform
- Step height & slope gradients
- Surface condition (wet-weather)
- Realistic walking time to venue
- Door width (cm, actual)
- Interior turning radius
- Button accessibility height
- Peak hour wait time
- Full interior route mapping
- Accessible toilet locations
- Rest area positions
- Staff assistance availability
- Entrance step height
- Table & seating accessibility
- English menu observed
- Allergy information observed online/on-site
- Photo-documented route report
- Digital delivery via Notion
- Pre-departure Q&A sessions
"Travel without the guesswork."
— Hisayo Nakagawa, FounderA family trip
changed everything.
Thirteen years in Japan's travel industry, and I thought I knew this country well.
Then I started traveling through busy stations, airports, and tourist areas with my own children — and realized how overwhelming Japan can feel for families and first-time visitors.
Elevators that were difficult to find. "Step-free" routes with unexpected stairs. Stations that looked simple online, but felt completely different with luggage, strollers, or tired children.
I began checking routes myself — walking stations, timing transfers, and learning the details guidebooks often miss.
Today, I use that experience to help travelers move through Japan with greater confidence, comfort, and peace of mind.
ALLY TRAVEL JAPAN exists for one reason: to check the details before you arrive — so you never have to guess.
Japan's Accessibility
Paradox
Japan is considered one of the world's most accessible countries — yet navigating it can still feel overwhelming for families, seniors, and travelers with mobility needs. Both are true.
of major stations have elevators
Yet finding them — through dense crowds, signage in Japanese, and labyrinthine corridors — remains a completely different challenge.
Source: MLIT, FY2021 (stations with 3,000+ daily users)
gap between "accessible" and accessible
Accessibility details can vary widely — and small obstacles often aren't visible online. A 5cm step, a narrow gate, a temporary construction barrier — all invisible until you arrive.
most visitors come just once
A trip to Japan is often a once-in-a-lifetime journey. There's rarely a second chance to experience Japan for the first time.
Not sure
where to start?
Just tell me what feels difficult or stressful about your Japan trip — stations, stairs, luggage, children, mobility needs, or anything else. I'll honestly tell you what I can help with, and whether this service is the right fit.
Start a free consultationCompare all plans in detail›
Compare all plans.
≈ €980
≈ €1,530
≈ €2,610〜
* ALLY TRAVEL JAPAN provides travel consulting and accessibility research services. We do not sell or book transportation, accommodation, or any other travel products. Accommodation, transportation, and attraction costs are not included in these rates.
* Accessibility conditions may change due to weather, construction, congestion, or facility operations. All observations reflect conditions at the time of survey.
Add-ons & custom areas›
Additional options.
For destinations beyond Kanto & Yamanashi, request a custom quote.
Additional transportation costs for remote areas may apply. Tax included. USD/EUR for reference only.
You decide nothing until you’re ready.
Corporate enquiries.
Site surveys, route verification, and tailored consultation for groups.
Peace of mind starts
before the journey.
You don't need to know which plan is right for you yet. Just tell me your biggest travel concern, and I'll reply personally with what I can help with. No pressure, no obligation.
Tell me
about your trip.
Whether you already have a plan in mind or are simply exploring possibilities, we'd be happy to hear from you. Fill out the form and we will get back to you personally once we have reviewed your enquiry.
Founded by a specialist with 13 years in Japan's travel industry.
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